Looks like I've found a problem in SD+.

We have 3 e-mails aliased with the single mailbox where Service Desk plus is fetching e-mails. With the single e-mail added to the mail settings - we have other mailboxes added to the CC field when doing a reply, if the request is sent there. In case I'm adding other mailboxes, they are not added to CC, but after some time they are back to CC all but the first e-mail in the list.

The setting works after it was changed, but then application ignores it for some reason.

Am I doing something wrong or it is a bug in the application?