Mac Tray icon and submit ticket window
I'm testing the usage of the desktop central tray icon in regards to working with enabling users to submit their own support tickets and I've noticed that on the mac client when you start typing in the description box the return/enter key does not work as expected.
In the windows client it moves to a new line as expected. On the mac client it actually classed that key press as a "submit" button and sends the ticket.
So the end user is basically limited to one line of text and this isn't really usable at all.
In the windows client it moves to a new line as expected. On the mac client it actually classed that key press as a "submit" button and sends the ticket.
So the end user is basically limited to one line of text and this isn't really usable at all.
Topic Participants
Eddy
Naveen S
Roobhan Karthikeyan
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