Lost Workstation Additional field data
The company I work for recently upgraded to ServiceDesk Plus 7.0.0 Build 7013. One major problem that has occurred is that the Workstation Additional fields that we had did not carry over to the new version. This is a major issue because we had information contained within these fields that is required to charge different departments for the equipment ordered, audit information, and billing information. Some of this information was only contained within the ServiceDesk software. How do we get this information back into the new version of ServiceDesk?