Lost Admin Access

Lost Admin Access

For some reason, when I log into SD+, I no longer have any admin access.
I should have full access to every part of the system.

I have used the support pages to reset my password and this appeared to work. I was able to retrieve the 'admin accounts' (there are 2 me and another user who I don't recall making an admin!)

I then ran a couple of scripts and was able to successfully log in locally (I usually authenticate against the my domain) using the 'admin' password.

Unfortunately, this made no difference and all I can see when I log in is
My View (which shows a blank tile for My Approvals and My Tasks (0) )
Scheduler (showing an empty calendar)
Backup Approver (with an empty list)
Resource Management (with a calendar for all technicians)

Beyond this, I am unable to do anything at all! I can't even see what version of SD+ is installed.

I am now unable to see any of my tickets or make any changes to the system.
Everything worked a few days ago and I have not upgraded anything.

I have rebooted the system, but as expected, this did nothing!
I have tried different browsers, different machines and incognito mode. All with the same result.

Can this be fixed?

Thank you.

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