Logon problem via AD authentication - Service Desk Issue

Logon problem via AD authentication - Service Desk Issue

         We are trying to install Manage Engine – Service Desk Plus in our environment. We are having a tough time with POST Active Directory integration. The Active Directory is getting integrated fine ,but not allowing any AD users to login the application. Im getting AD Username Password is incorrect.

I've tried the same with my laptop and same segment, i can able to integrate and login with AD users. Only having issue on windows 2003 server. Let me know you need further details.

Regards,
Raj.





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