Login failed for unknown reasons
Good morning
Since yesterday we cannot login to our servicedesk tool. It always says "Wrong username or Passwort" to everyone. If I login with "Local authentication" (not on the domain) with User:administrator/pw:administrator it works fine, but somehow this administrator cannot change anything. It's like this administrator is a normal user.
Special is, that i have ServiceDesk and SupportCenter working on the same Server. Works very fine, but a day before the desaster i hotfixed supportCenter from 5034 to 5036. Maybe it has something to do with that?
ServiceDesk is also the newest one 5507 (Multilanguage)! Does anybody know this issue or has a possible solution for me? I really hope so... thanks!
Since yesterday we cannot login to our servicedesk tool. It always says "Wrong username or Passwort" to everyone. If I login with "Local authentication" (not on the domain) with User:administrator/pw:administrator it works fine, but somehow this administrator cannot change anything. It's like this administrator is a normal user.
Special is, that i have ServiceDesk and SupportCenter working on the same Server. Works very fine, but a day before the desaster i hotfixed supportCenter from 5034 to 5036. Maybe it has something to do with that?
ServiceDesk is also the newest one 5507 (Multilanguage)! Does anybody know this issue or has a possible solution for me? I really hope so... thanks!