First of all, I am extremely new to ServiceDesk Plus. The only training I have been given is what is available online, and I am now an administrator!

 

Here is my question: When a user browses to the HelpDesk application, they must select one of four databases, or "Local Authentication." I would like to configure this so that only our default db is listed in the "Log on to" box. (Currently, it says "-- Choose --".)

 

I am sure this is some setting somewhere, but can't find the option. Thanks for your help.