Linux Install - SD+ Pro Free Version
I am attemtping to install SD+ Pro Free Version to my test box,
Linux; Linux Mint KDE CE Daryna DVD Edition
Kernel: 2.6.22-14-generic
Kmint already comes with Sun Java
mint@mint:~/ServiceDesk/bin$ java -version
java version "1.6.0_03"
Java(TM) SE Runtime Environment (build 1.6.0_03-b05)
Java HotSpot(TM) Server VM (build 1.6.0_03-b05, mixed mode)
mint@mint:~/ServiceDesk/bin$
If I follow the debug steps as listed in another thread I get:
mint@mint:~$ cat log.txt
------------------
file type: 0
file id: 0
length: 273
offset: 647532
file name: instructions.txt
file type: 5
file id: 1
length: 650
offset: 647805
file name: Verify.jar
file type: 2
file id: 2
length: 729
offset: 648455
file name: launch.txt
file type: 1
file id: 3
length: 255
offset: 649184
file name: sunjreX.jvm
file type: 3
file id: 4
length: 63257
offset: 649439
file name: SDUtils.jar
file type: 4
file id: 5
length: 17390756
offset: 712696
file name: linux-sun-j2re150-trim-pack-cm-1_10_2_5.bin
file type: 6
file id: 6
length: 28533465
offset: 18103452
file name: setup.jar
Finding a JVM
Initiating JVM search based on hints...
WARNING: Unable to verify sunjreX.jvm because the JVM_PROPERTIES tag was not specified.
WARNING: Unable to verify sunjreX.jvm because the JVM_PROPERTIES tag was not specified.
WARNING: Unable to verify sunjreX.jvm because the JVM_PROPERTIES tag was not specified.
A suitable JVM could not be found. Please run the program again using the option -is:javahome <JAVA HOME DIR>
ERROR: Invalid bundled JVM. Missing 'jvm' file.
mint@mint:~$
If I follow the install all goes well, InstallShield starts, runs and installs the software, attempting to start SD+ I get:
================================================================================
JBoss Bootstrap Environment
JBOSS_HOME: /home/mint/ServiceDesk
JAVA: /home/mint/ServiceDesk/jre/bin/java
JAVA_OPTS: -Xms128m -Xmx512m -Dprogram.name=run.sh -Djboss.server.type=com.adventnet.j2ee.deployment.system.AdventNetServerImpl -Djboss.deploy.localcopy=true -Djboss.boot.library.list=log4j-boot.jar,jboss-common.jar,jboss-system.jar,AdventNetDeploymentSystem.jar,commons-logging.jar -Dsdp.java.gc=false -Ddb.home=/home/mint/ServiceDesk/mysql -Dorg.jboss.logging.Log4jService.catchSystemOut=false -Dorg.jboss.logging.Log4jService.catchSystemErr=false -Djava.util.logging.manager=com.adventnet.logging.LogManager -Djava.util.logging.config.file=/home/mint/ServiceDesk/server/default/conf/logging.xml -Djava.util.logging.config.class=com.adventnet.logging.LoggingScanner -Dlog.dir=/home/mint/ServiceDesk/server/default -Dtier-type=BE -Dtier-id=BE1 -Djava.library.path=/home/mint/ServiceDesk/lib/native -Dfile.encoding=utf8 -Duser.language=en -Duser.region=US -Djava.awt.headless=true
CLASSPATH: /home/mint/ServiceDesk/bin/run.jar:/home/mint/ServiceDesk/jre/lib/tools.jar:/home/mint/ServiceDesk/lib/AdventNetLogging.jar:/home/mint/ServiceDesk/lib/AdventNetNPrevalent.jar:/home/mint/ServiceDesk/lib
================================================================================
Error: could not find libjava.so
Error: could not find Java 2 Runtime Environment.
mint@mint:~/ServiceDesk/bin$ java -v
Unrecognized option: -v
Could not create the Java virtual machine.
mint@mint:~/ServiceDesk/bin$ java -version
java version "1.6.0_03"
Java(TM) SE Runtime Environment (build 1.6.0_03-b05)
Java HotSpot(TM) Server VM (build 1.6.0_03-b05, mixed mode)
mint@mint:~/ServiceDesk/bin$
Any hints????
Very interested in the software, but we are no longer considering winslease programs, so getting the Linux version going is a must.
New to ADSelfService Plus?