We receive some automated notifications to an email address that automatically import as a request. These notifications unfortunately are sent as Plain Text. When viewed in an email application, such as outlook, the links are automatically identified and are clickable. However, ServiceDesk does not identify the links and keeps it as plain text. The links are unfortunately very long and difficult to copy/paste.
Is there a way for ServiceDesk to automatically identify links in Plain Text emails and update them to clickable?