Linking to OpManager + Auto Requester generation.

Linking to OpManager + Auto Requester generation.

Hi There,

We are using SD+ with 2 Technicians and AD enabled. I would like to link SD+ with OpManager, but I have deleted the default Administrator account, so OpManager reports it cannot connect. I have tried entering my domain user details, but with no joy.
Is there any way I can add the user back in as I SD+ reports that I cannot add another user due to the Licence.

Also, is they any way to stop SD+ creating a new requester from the "Add Request" screen. We are looking at expanding the use to our helpdesk, but I don't want them creating new requesters by entering a name incorrectly, I want the requesters to solely come from AD. Is this possible?

Many thanks

Tim Stretton








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