Linking Request Ease of Use
Hello!
I just have an ease of use request. Would it be feasible to alter the default behavior of request linking?
We often have technicians forgetting that linking requests must be done from the parent request, not the child request. When that happens, the linked requests in the parent request are all overwritten and it's a bit inconvenient to fix.
It would be nice to have a way to mitigate that issue, either by:
- Adding a warning popup, asking for confirmation if they want to overwrite the links
- Changing default behavior so that when linking a request, if one of the two requests already has child requests, it's treated as the parent by default
- Adding a "Link to a parent request" option that can be used from the child request to link to a parent, and clarifying the wording between the two different options
- Allowing nested linking, so that child requests can have child requests of their own
It would be appreciated, thank you for your time!