Yesterday I've installed Servicedesk Pro (free edition) in our network.

I've managed to link Desktop Central with ServiceDesk Plus.  I am able to deploy software from SDP.

I was able to connect the SDP to the Desktop Central Server.  But when I want to enable  Log Help Desk requests and alerts as tickets I need to fill in an authentication key.

In the instructions I need to create a new role in the SDP and add the role to a technician.  In this free edition I can't enable more technicians.  I can only login as the administrator.

How can I generate the authentication key?  I am not able to give the new role to the administrator.