Link to request into Web Portal
Users do not like having to have another username and password to get into support center.
Is it possible to send the customer an encrypted link that will only allow them access to their request in a read only web portal view.
This would remove the need for customers to have usernames and passwords simply for an update on their current request.
Is it possible to send the customer an encrypted link that will only allow them access to their request in a read only web portal view.
This would remove the need for customers to have usernames and passwords simply for an update on their current request.