Link requests not available by Ticket-ID
Dear ManageEngine Staff!
I just found out that somehow I am not able to link to requests to each other as easy as it should work.
Would you please look into this?
Currently I want to link one request to another one.
But somehow - I am not able to search by ticket-ID .. I have to scroll or search for the 2nd request that I want to be linked to (tried all views like "my opened", "my pending", "all" requests)..
Would you please fix that in future releases, that I am able to enter the Ticket-ID and :)?
Thank you.
Cheers,
Markus
I just found out that somehow I am not able to link to requests to each other as easy as it should work.
Would you please look into this?
Currently I want to link one request to another one.
But somehow - I am not able to search by ticket-ID .. I have to scroll or search for the 2nd request that I want to be linked to (tried all views like "my opened", "my pending", "all" requests)..
Would you please fix that in future releases, that I am able to enter the Ticket-ID and :)?
Thank you.
Cheers,
Markus