Link incident ticket to problem and to reply for incident conversation

Link incident ticket to problem and to reply for incident conversation

Hi Team,


In Manage engine we are able to link incident to problem but from problem we are not able to view the conversations happened in incident ticket.

Our requirement is to link incident ticket to problem and also to view and reply for the conversations happened in incident ticket. 

Please suggest us to get this.

Regards,
Karthikeyan R
           

                  New to ADSelfService Plus?