link between Category/Subcat/item & Service catalog Categories.

link between Category/Subcat/item & Service catalog Categories.

Hello

We are in the process of
  • reorganizing our Categories
  • creating a service catalog
  • and implementing ITIL incident & reuqest management with SD+
Can someone please explain me the link (if there is one) between Category/Subcat/item & Service catalog Categories. Here at the screenshots to show what I mean:









How can I use those field to the mentionned ITIL processes, knowing that problem and change management will follow afterwards?

If there is NO link between Category/Subcat/item & service catalog categories will it change in the coming releases?

Do I miss something?

Thanks A LOT for for your help.

Best regards, Marc



























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