link between Category/Subcat/item & Service catalog Categories.
Hello
We are in the process of
- reorganizing our Categories
- creating a service catalog
- and implementing ITIL incident & reuqest management with SD+
Can someone please explain me the link (if there is one) between Category/Subcat/item & Service catalog Categories. Here at the screenshots to show what I mean:



How can I use those field to the mentionned ITIL processes, knowing that problem and change management will follow afterwards?
If there is NO link between Category/Subcat/item & service catalog categories will it change in the coming releases?
Do I miss something?
Thanks A LOT for for your help.
Best regards, Marc
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