link assets to requests.
Good morning,
I am working on service desk and thinking from an ITIL perspective.
what i am looking to do is use service desk to link physical assets to requests so that over time a service and issue catalogue is formed.
is this something that can already be achieved and if not has it been considered.
D
I am working on service desk and thinking from an ITIL perspective.
what i am looking to do is use service desk to link physical assets to requests so that over time a service and issue catalogue is formed.
is this something that can already be achieved and if not has it been considered.
D