Limiting Service Catalogue Visibility for Site Technicians?
It is relatively straightforward to limit the visibility of services in the service catalogue for Requestors. This is driven by a flag on the Service Catalogue service template that says 'show to requestor' with a subsequent filter to specific User Groups.
I have several technicians set up (through roles) to see their site (requests) only. This works well for requests and for the trimming of the interface in general (seeing changes, not seeing assets etc.).
The problem is that these site specific Technicians can see _ALL_ services in the service catalogue. I wish to limit them to the same services their 'Requestors' can see (in this case a User Group defined as all users in a specific Site).
Is there a way to limit site specific technicians to seeing only services that are 'for their site'? If not please consider this a feature request.
/kdl
I have several technicians set up (through roles) to see their site (requests) only. This works well for requests and for the trimming of the interface in general (seeing changes, not seeing assets etc.).
The problem is that these site specific Technicians can see _ALL_ services in the service catalogue. I wish to limit them to the same services their 'Requestors' can see (in this case a User Group defined as all users in a specific Site).
Is there a way to limit site specific technicians to seeing only services that are 'for their site'? If not please consider this a feature request.
/kdl