Limiting departments access
I would like to setup a department to use ServiceDesk Plus, however I have some requirements that need to be meet which I am not sure how to setup.
I will call the department that needs to be setup SP. My requirements are:
1. SP should not be able to view, edit, delete or do anything else outside their SP department.
2. Whenever SP creates a new task or closes a task, an email should only goto them (individually) and not to any other user.
I will call the department that needs to be setup SP. My requirements are:
1. SP should not be able to view, edit, delete or do anything else outside their SP department.
2. Whenever SP creates a new task or closes a task, an email should only goto them (individually) and not to any other user.