Licensing & improved break down within this area
Hi,
Great product, we originally bought this as an asset and licensing tool which has helped us greatly in being able to identify what we have around our network etc.
However, will there be improvements made to this area of Service Desk?
Ideally, licensing needs to have further break downs and reporting tools;
- Some workstations belong to subscription licenses, therefore we would not need to add assets where licensed and would need to be seperate from the generic licensing report. Perhaps this could be through seperating out the workstations within this area, and following this through with a greater breakdown in the software list?
- Audit report, is there any way to generate reports on software changes since the last domain scan?
- Exporting data for reporting. This does not seem to be that tidy at the moment... whenever you export data the graphs etc in the PDF are not very well lined up etc. This would perhaps be improved by having multiple export formats, rather than just PDF?
- Operating system licenses... although we can carry out an operating system count by domain & network etc, there is no way to actually record the number of licenses we own to compare against what we have running?
Does anybody else use this area of SD all that much, how have they got on and any tips for advanced reporting?
Great product, we originally bought this as an asset and licensing tool which has helped us greatly in being able to identify what we have around our network etc.
However, will there be improvements made to this area of Service Desk?
Ideally, licensing needs to have further break downs and reporting tools;
- Some workstations belong to subscription licenses, therefore we would not need to add assets where licensed and would need to be seperate from the generic licensing report. Perhaps this could be through seperating out the workstations within this area, and following this through with a greater breakdown in the software list?
- Audit report, is there any way to generate reports on software changes since the last domain scan?
- Exporting data for reporting. This does not seem to be that tidy at the moment... whenever you export data the graphs etc in the PDF are not very well lined up etc. This would perhaps be improved by having multiple export formats, rather than just PDF?
- Operating system licenses... although we can carry out an operating system count by domain & network etc, there is no way to actually record the number of licenses we own to compare against what we have running?
Does anybody else use this area of SD all that much, how have they got on and any tips for advanced reporting?
