Licensing

Licensing

How can we get our license we paid for as they keep giving it to someone else? Our license is about to expire. We purchased a renewal but never received a new license. We have asked multiple times with no response. After contacting our reseller, we finally got a response, and it was basically they sent our license key to another company we have never heard of. We told them this is unacceptable, and we need a new, untainted license but they will not respond to us. What are our options now besides canceling the sale and starting over from scratch?
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