We are using ServiceDesk Plus (free edition) version 9.2 Build 9203 since last year. We would like to continue using the product with same free 100 technician license.

Currently, I could see a notification on the top bar stating, license is about in expire in 35 days. While clicking on renew button, it re-directs to Zoho website, where it states my account doesn't have any product, although I have got the license from the same email ID associated with the account.

Please let me know how to renew the license?

Thanks,

Debasis Parida