License Management Questions

License Management Questions

I have some questions regarding license management.

We have ServiceDesk Plus integrated with Desktop Central.


1.  Where should I manage my software licenses?   Is it best to do it in ServiceDesk Plus, Desktop Central, or in both?  From what I can tell, if I put the licenses in Desktop Central they don't sync to SDP.

2.  When managing software licenses in SDP, what License type should I use for products like Office 365 and Adobe Cloud?  These are licensed per user.  I have tried the following:  CAL, Concurrent License, Named User License.  When I do these, and allocate the licenses to the users, the Software Summary still shows that XXX licenses are available.


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