We are using ServiceDesk Plus edition ( 9.2  Build  9203) since last year. It's running with free license of 100 technicians, and we would like to continue the free SDP with same features.

I am started getting the banner notification stating the license is about to expire in 36 days. If I click on the renew button, it takes me to Zoho website, which says I don't have any product under my login, although the license was sent to my email ID last year.

Please let me know, how to generate the free license, and apply it.

Thanks,

Debasis

Duplicate post of -  https://forums.manageengine.com/topic/license-renewal-12-2-2017