I would like to report a problem that occurred after we extended the disk where the ME SDP application was installed. The service would not start from the task manager and when I tried starting it from the command prompt, it gave me an "access denied" error and indicated that the license was invalid. We had to revert to a snapshot of the system and everything went back to normal.

The activity was supposed to increase storage size from the current 50GB to 100GB so I could apply the patches which required additional storage space.

We are using Manage Engine Service Desk Plus standard edition (v9.0 build 9046) hosted in a Hyper-V 2012 VM with Drive C: for the OF (Win Server 2012), Drive D: for the ME SDP application, and Drive E; for the backup files.

The currently applied license will expire on July 29, 2016.

Please help as I need to deploy the recent patch updates ASAP.

Thanks!