License allocation in ServiceDesk Plus

License allocation in ServiceDesk Plus

Hi guys,

I'm trying to use SD+ to manage our Microsoft licensing but having some challenges.

If I create a license for Windows 10 Enterprise, it does not allow me to allocate this license to a machine reporting Windows 10 Enterprise 2016 LTSB. This is a problem as there are multiple LTSB/LTSC versions of Windows 10 Enterprise that all use/require the same license. If I have to create multiple versions of the license for each edition i'll end up with duplicate amounts which messes up the reporting and license tracking.
Any ideas how I can have a "generic" Windows 10 Enterprise license that can apply to either LTSB 2015, 2016 or 2019 for example?

Cheers,
Ben

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