LDAP auth failing after upgrade
Hello,
Yesterday we patched from 8213 to 8217, tested and it was ok. We then patched from 8217 to 9000 and now the LDAP auth doesn't work anymore. I need help to troubleshoot.
I reviewed the config and the logs. There was an issue with certificates (can build PKIX path) so I switched to ldap instead of ldaps to at least test and bring back the auth. Still no go, can't authenticate. When I save the config (ldap://server:389 - anon bind) I *CAN* import the users.. But then can't login in the app when ldap users (tested with multiple accounts, yes we're sure the username and pass are good).
Any pointers ?
Log:
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[14:00:22:693]|[03-06-2015]|[com.adventnet.authentication.internal.WebClientAuthenticationManager]|[INFO]|[30]|: authenticating user : mrichard|
[14:00:22:693]|[03-06-2015]|[com.adventnet.servicedesk.authentication.internal.LDAPLoginModule]|[INFO]|[30]|: Going to authorize the user|
[14:00:22:693]|[03-06-2015]|[com.adventnet.servicedesk.authentication.internal.LDAPLoginModule]|[INFO]|[30]|: received data >>> LoginName:mrichard domain:nullisLocalAuth--->false|
[14:00:22:793]|[03-06-2015]|[SYSOUT]|[INFO]|[30]|: javax.security.auth.login.FailedLoginException: Invalid Password|
[14:00:22:793]|[03-06-2015]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.authentication.internal.LDAPLoginModule.login(LDAPLoginModule.java:357)|
[14:00:22:793]|[03-06-2015]|[SYSOUT]|[INFO]|[30]|: at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)|
[14:00:22:794]|[03-06-2015]|[SYSOUT]|[INFO]|[30]|: at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)|
[....snipped....]
[14:00:22:796]|[03-06-2015]|[SYSOUT]|[INFO]|[30]|: at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)|
[14:00:22:796]|[03-06-2015]|[SYSOUT]|[INFO]|[30]|: at java.lang.Thread.run(Unknown Source)|
[14:00:22:796]|[03-06-2015]|[com.adventnet.authentication.PAM]|[WARNING]|[30]|: FailedLoginException occured with message : Invalid Password|
[14:00:22:796]|[03-06-2015]|[com.adventnet.servicedesk.setup.util.SSOUtil]|[INFO]|[30]|: User Or Domain Is Empty inside SSOUtil|
[14:00:22:796]|[03-06-2015]|[com.adventnet.servicedesk.setup.util.LDAPUtil]|[INFO]|[30]|: IsLDAPAuthentication Result : true|
[14:00:35:813]|[03-06-2015]|[SYSOUT]|[INFO]|[22]|: here inside Login.jsp---->|
:
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