Latest version - reply / forward template now doesn't allow ...

Latest version - reply / forward template now doesn't allow ...

Hi

We upgraded to version 14105.

Working fine but my technicians are complaining that the new reply / forward pop up you can no longer be moved:

we were previously able to move the reply pop up over to another screen and write our responses while looking/navigating the request

now we have to open another tab with the same request or save the draft, close, and then come back to edit



this is making me less popular at the office. Can this be fixed or is there a setting for this?




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