Last Updated in Request Details?
Am I just missing it or is there no field in the Request Details to tell when a request was last updated, and that you can only determined last updated by adding that column to a Request Filter/View?
This seems odd to me. "Details" should mean just that...DETAILS. When viewing a request there should be a plethora of information about the ticket on this screen.
This seems odd to me. "Details" should mean just that...DETAILS. When viewing a request there should be a plethora of information about the ticket on this screen.
Topic Participants
ChrisSchear
kkevin
SupportCenter Support
Dean Ryan
ServiceDesk Plus