Knowledge Base
Is it possible in the knowledge base to attach files in the contents, we already have a set number of procedures for our bespoke software in word format, and they contain formatting and screenshots, that do not transfer when pasted.
This would be very helpful for us. We are currently testing the Helpdesk functionality and we are quite happy with a lot of the functions of Servicedesk and we are giving it serious consideration.
This would be very helpful for us. We are currently testing the Helpdesk functionality and we are quite happy with a lot of the functions of Servicedesk and we are giving it serious consideration.
Topic Participants
HelpdeskAdmin
ServiceDesk Plus
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