Jump to Resolutions before closing a job

Jump to Resolutions before closing a job

I am keen to keep the resolutions up to date and I want to force my Techs to use it but it is too easy for them just to close the job, rather than filling in the details of the job.

Is it possible to configure SD so that when I click to close a job it either prompts me to add a resolution or jumps to the resolution page before closing.

Thanks
Andrew Loughnan






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