Joining server to new domain
Our organization is switching domain names. SD+ has already been configured to scan the new domain. However when I joined the server to the new domain and restarted SD+ failed to start. The event viewer app log reports, "There may be a configuration problem: please check the logs." The system log reports, "The ManageEngine ServiceDesk Plus service terminated unexpectedly. It has done this X time(s)."
[ServiceDesk\server\default\log\serverout0.txt]
[10:17:23:606]|[08-07-2008]|[SYSOUT]|[INFO]|[26]|: Error !!!. Table header value not found for key - |
[10:17:23:606]|[08-07-2008]|[com.adventnet.servicedesk.helpdesk.workorder.action.WorkOrderColumnTransformer]|[SEVERE]|[26]|: Error !!!. Table header value not found for key - |
ServiceDesk\server\default\log\boot.log reports no errors.
I am unable to make heads or tails out of the serverout0.txt log file. Help?!?
New to ADSelfService Plus?