Jobs in queues showing as unassigned
Hi
Jobs that are assigned to technicians show as being assigned to them which is great. I want to be able to assign jobs to queues/groups and know that the jobs are in that queue/group i.e. 'assigned to' field shows what queue the job is in.
This would help us because when we have small projects that involve different teams we need to be able to let the group see the same job. We have set up a queue for all teams involved so there is no problem there ,it is just SD+ shows it as unassigned when it is not, it is in a queue/group. This gets confusing when trying to work out what has been assigned and what is not.
I know that this has been asked a few times but I have not seen anything on the forum that says if it is likely to be implemented (I may have missed it)
Any info is appreciated.
thanks.
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