[SD-79491,SD-78846] Job Execution Failure - Common Notification Job Executor
Greetings,
Since upgrading from
9426 to 10016, the error log is receiving lots of the following error in the
JOB_SCHEDULER module, Sub Module: CommonNotificationJobExecutor...
System Log details:
System Log Message:
JobExecutionFailure:
jobId:1265542; ErrorMessage: java.util.concurrent.ExecutionException:
java.lang.NullPointerException; JobInfoObject:
{"errorInfo":[null],"jobId":[1265542],"jobInput":["{}"],"executorClass":["com.manageengine.servicedesk.jobexecutors.CommonNotificationJobExecutor"],"moduleName":["COMMON_ACTIONS_NOTIFICATION_JOB"],"jobInputObjectStore":["com.manageengine.jobscheduler.JobInputObjectStore@621d918d"]}
Module: JOB_SCHEDULER
Sub Module: CommonNotificationJobExecutor
Type: Error
Action:
Occurred At: Apr 10, 2019 03:09 PM
Probable Cause:
Exeception:
java.util.concurrent.ExecutionException: java.lang.NullPointerException
Performed By: SYSTEM
When the error repeats,
only the JobID and the obInputObjectStore@621d918d change.
Any assistance on how to
find this job and narrowing down the source of the error would be appreciated.