Job created when scheduled email is not delivered
We have a backup system which emails us daily when the scheduled usb backup has been successful.
Unfortunately if the usb medium hasn’t been connected no email is generated.
Is there any way to have ServiceDesk create a job if a scheduled email isn’t received? I.e. if no backup successful email has been delivered by 06:00 AM, a job should be created saying the backup has failed.
Unfortunately if the usb medium hasn’t been connected no email is generated.
Is there any way to have ServiceDesk create a job if a scheduled email isn’t received? I.e. if no backup successful email has been delivered by 06:00 AM, a job should be created saying the backup has failed.