JIRA 7 / ServiceDesk Data Sync
We have recently started using the JIRA class based implementation with ServiceDesk and have configured the "Request Custom Menu" triggers to push / pull data to and from JIRA.
Our internal customer has asked that we
automate the syncing of data between the two systems so it is not a manual trigger.
The group has hundreds of tickets and they would like for the systems at some determined frequency to sync Data between them with no manual update. Has anyone tried doing this.. Any ideas?
ServiceDesk
9.1 Build
9120
JIRA 7
Both are using MSSQL