Running 7.5.14 on Windows 2003 Server.

Getting a Java OutofMemory error that crashed Service Desk yesterday.  Want to avoid it in the future - is there a supported method of increasing the heap size?

1. [14:27:26:105]|[03-15-2010]|[SYSOUT]|[INFO]|[63]|: Low Memory detected: Thread: Thread[Thread-1,5,main] Exception:: java.lang.OutOfMemoryError: Java heap space
   
2. [14:27:26:105]|[03-15-2010]|[SYSOUT]|[INFO]|[26]|: [JBOSS] Engine: StandardWrapperValve[action]: Servlet.service() for servlet action threw exceptionjava.lang.OutOfMemoryError: Java heap space
   
3. [14:27:26:105]|[03-15-2010]|[SYSOUT]|[INFO]|[63]|: Thread Thread[Thread-1,5,main] exited unexpectedly.java.lang.OutOfMemoryError: Java heap space
   
4. [14:27:26:105]|[03-15-2010]|[com.adventnet.persistence.IndexedDO]|[WARNING]|[52]|: The index has only one value :: [ ] for the key :: 357, hence use getRow() method.|

The service tried to restart itself and decided the license had expired and shutdown until I manually restarted it:

1. [14:28:16:028]|[03-15-2010]|[com.adventnet.servicedesk.helpdesk.sla.internal.SLAAuditService]|[SEVERE]|[12]|: Exception while getting build number.null|
2. [14:28:16:028]|[03-15-2010]|[com.adventnet.servicedesk.helpdesk.sla.internal.SLAAuditService]|[SEVERE]|[12]|: Error: The build number in GlobalConfig and build xml does not match!!!|
3. [14:28:16:028]|[03-15-2010]|[com.adventnet.servicedesk.helpdesk.sla.internal.SLAAuditService]|[SEVERE]|[12]|: S H U T D O W N CALLED: The build number in GlobalConfig and build xml does not match!!!|
4. [14:28:16:028]|[03-15-2010]|[com.adventnet.servicedesk.task.LicenseExpire]|[INFO]|[12]|: LicenseExpire instantiated|
5. [14:28:16:028]|[03-15-2010]|[com.adventnet.servicedesk.task.LicenseExpire]|[INFO]|[12]|:  Inside InvokeShutDown |
6. [14:28:16:028]|[03-15-2010]|[com.adventnet.servicedesk.task.LicenseExpire]|[INFO]|[12]|: OS in this system is: Windows 2003|
7. [14:28:16:028]|[03-15-2010]|[com.adventnet.servicedesk.task.LicenseExpire]|[INFO]|[12]|:  startType .... null|
8. [14:28:16:028]|[03-15-2010]|[com.adventnet.servicedesk.task.LicenseExpire]|[INFO]|[12]|: SERVICE SHUTDOWN CALLED |
9. [14:28:16:028]|[03-15-2010]|[com.adventnet.j2ee.deployment.service.internal.ServerServiceManager]|[SEVERE]|[12]|: Create failed for a service present in the module:Helpdesk Reason:null|
10. [14:28:16:028]|[03-15-2010]|[com.adventnet.j2ee.deployment.service.internal.BEDeploymentManagerSupport]|[SEVERE]|[12]|: Deployment failed for application |
11. [14:28:16:028]|[03-15-2010]|[com.adventnet.j2ee.deployment.service.internal.BEDeploymentManagerSupport]|[SEVERE]|[12]|: %M|java.lang.IllegalStateException

-gjaynes