Java issue after upgrading to 9402
Is anyone else running into Java issues after upgrading to 9402? We have a daily problem where Java will take up 80%-90% of the server's CPU and over 1.2GB of memory. This will lead to SDP becoming unresponsive. If we restart the SDP service, Java will go down to around 500MB and SDP will be fine for the rest of the day. If not, it will eventually become responsive again, but the issue will keep occurring multiple times a day.
I've already contact support (#8187972), but their response is that we need to switch to the 64-bit version of SDP. I don't understand why we need to make a major change to our SDP system because of an issue that didn't exist in the previous version. Our server exceeds the system requirements and our technician load is fairly low (around 20 concurrent). If we need to upgrade to the 64-bit option for this to be fixed, it doesn't seem to me that the 32-bit version is even compatible anymore.
I've already contact support (#8187972), but their response is that we need to switch to the 64-bit version of SDP. I don't understand why we need to make a major change to our SDP system because of an issue that didn't exist in the previous version. Our server exceeds the system requirements and our technician load is fairly low (around 20 concurrent). If we need to upgrade to the 64-bit option for this to be fixed, it doesn't seem to me that the 32-bit version is even compatible anymore.