java.io.IOException: Stream Closed error in backup process

Hi,

In the last two days, I have encountered an error while backup. When I run backup.bat see these errors:

D:\ManageEngine\ServiceDesk\bin>backUpData.bat
Starting....
Jun 23, 2020 3:11:27 PM com.adventnet.servicedesk.server.utils.SDDataManager setStandAlone
INFO: Going to set the standAlone param as : true
Jun 23, 2020 3:11:27 PM com.adventnet.servicedesk.server.utils.SDDataManager setStandAlone
INFO: Going to reset rootDir using server.dir
Jun 23, 2020 3:11:27 PM com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: rootDir :: ..\
Jun 23, 2020 3:11:27 PM com.adventnet.servicedesk.server.utils.SDDataManager readBuildData
INFO: Root Directory in readBuildData method of SDDataManagerClass :---> ..\
Jun 23, 2020 3:11:27 PM com.adventnet.servicedesk.server.utils.SDDataManager readBuildData
INFO: Reading Build Info file :---> ..\\conf\buildInfo.xml
Jun 23, 2020 3:11:27 PM com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: netutilsData :: {RELEASE={version=11.1}, BUILD={number=11118}}
Jun 23, 2020 3:11:27 PM com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: rebrandData :: {ADSELFSERVICE={name=ADSelfService Plus}, OPMANAGER={name=OpManager}, PRODUCT={name=ManageEngine ServiceDesk Plus}, ADMANAGER={name=ADManager Plus}}
Jun 23, 2020 3:11:27 PM com.adventnet.persistence.ConfigurationParser$1 resolveEntity
INFO: Processing all product-config files
Jun 23, 2020 3:11:27 PM com.adventnet.persistence.ConfigurationParser$1 resolveEntity
INFO: Processing D:\ManageEngine\ServiceDesk\bin\..\conf\product-config.xml
Jun 23, 2020 3:11:27 PM com.adventnet.persistence.ConfigurationParser$1 resolveEntity
INFO: Processing D:\ManageEngine\ServiceDesk\bin\..\conf\customer-config.xml
Jun 23, 2020 3:11:27 PM com.adventnet.db.adapter.Jdbc20DBAdapter initialize
INFO: isDBMigration running :: false
Jun 23, 2020 3:11:27 PM com.adventnet.db.adapter.Jdbc20DBAdapter initialize
INFO: isDBMigration dest DB :: false
Database started
*************************************************************
Number of tables found : 1728
-------------------------------------------------------------
Build number           : 11118
-------------------------------------------------------------
backup_info.xml        : true
-------------------------------------------------------------
Ignored Table List
-------------------------------------------------------------
AaaAccSessionAudit
AaaAccHttpSession
AaaAccSessionProp
AaaAccSession
AuditRecord
OperationAuditRecord
AuditResultProperty
AuditResourceProp
AuditOperProperty
RecentItems
-------------------------------------------------------------
Going to take full backup with file attachments
-------------------------------------------------------------
*************************************************************

Please wait ! Database backup in Progress...................
0-----------------------50------------------------100(%)
============Jun 23, 2020 3:11:41 PM com.zoho.framework.utils.crypto.CryptoUtil setEnDecryptInstance
INFO: Already crypt instance has been set and hence this [com.zoho.framework.utils.crypto.EnDecryptAES256Impl@36b4cef0] is ignored
Jun 23, 2020 3:11:41 PM com.adventnet.db.adapter.Jdbc20DBAdapter initialize
INFO: isDBMigration running :: false
Jun 23, 2020 3:11:41 PM com.adventnet.db.adapter.Jdbc20DBAdapter initialize
INFO: isDBMigration dest DB :: false
Database started
========Jun 23, 2020 3:12:02 PM com.zoho.framework.utils.crypto.CryptoUtil setEnDecryptInstance
INFO: Already crypt instance has been set and hence this [com.zoho.framework.utils.crypto.EnDecryptAES256Impl@3e57cd70] is ignored
Jun 23, 2020 3:12:02 PM com.adventnet.db.adapter.Jdbc20DBAdapter initialize
INFO: isDBMigration running :: false
Jun 23, 2020 3:12:02 PM com.adventnet.db.adapter.Jdbc20DBAdapter initialize
INFO: isDBMigration dest DB :: false
Database started
====java.io.IOException: Stream Closed
        at java.io.FileOutputStream.writeBytes(Native Method)
        at java.io.FileOutputStream.write(FileOutputStream.java:326)
        at sun.nio.cs.StreamEncoder.writeBytes(StreamEncoder.java:221)
        at sun.nio.cs.StreamEncoder.implClose(StreamEncoder.java:316)
        at sun.nio.cs.StreamEncoder.close(StreamEncoder.java:149)
        at java.io.OutputStreamWriter.close(OutputStreamWriter.java:233)
        at java.io.BufferedWriter.close(BufferedWriter.java:266)
        at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBackUp.java:2155)
        at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:1650)
        at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:676)
        at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:155)
        at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:3462)

stopping DB Server >>>>> false
Exception in thread "main" java.lang.OutOfMemoryError: Java heap space
        at com.microsoft.sqlserver.jdbc.PLPInputStream.getBytes(PLPInputStream.java:117)
        at com.microsoft.sqlserver.jdbc.DDC.convertStreamToObject(DDC.java:637)
        at com.microsoft.sqlserver.jdbc.ServerDTVImpl.getValue(dtv.java:3733)
        at com.microsoft.sqlserver.jdbc.DTV.getValue(dtv.java:246)
        at com.microsoft.sqlserver.jdbc.Column.getValue(Column.java:190)
        at com.microsoft.sqlserver.jdbc.SQLServerResultSet.getValue(SQLServerResultSet.java:2037)
        at com.microsoft.sqlserver.jdbc.SQLServerResultSet.getValue(SQLServerResultSet.java:2023)
        at com.microsoft.sqlserver.jdbc.SQLServerResultSet.getObject(SQLServerResultSet.java:2343)
        at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBackUp.java:1840)
        at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:1650)
        at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:676)
        at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:155)
        at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:3462)