Java Heap space error when upgrading from 9400 to 9424
My upgrade is failing after the backup step when going from 9400 to 9424. This is extremely frustrating.
The error is as follows:
Oct 24, 2018 2:54:14 PM [com.adventnet.tools.update.installer.Unzipper] [SEVERE] : ERRUnexpected Error. Please click View Log>> for more detailsjava.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.adventnet.tools.update.installer.Unzipper.contextPreInstallation(Unzipper.java:319)
at com.adventnet.tools.update.installer.Unzipper.invokePreInstallationClasses(Unzipper.java:138)
at com.adventnet.tools.update.installer.ApplyPatch.installPatch(ApplyPatch.java:273)
at com.adventnet.tools.update.installer.ApplyPatch.run(ApplyPatch.java:223)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.OutOfMemoryError: Java heap space
at java.util.Arrays.copyOf(Unknown Source)
at java.lang.AbstractStringBuilder.expandCapacity(Unknown Source)
at java.lang.AbstractStringBuilder.ensureCapacityInternal(Unknown Source)
at java.lang.AbstractStringBuilder.append(Unknown Source)
at java.lang.StringBuffer.append(Unknown Source)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBackUp.java:1464)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:1235)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:464)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:110)
at com.adventnet.servicedesk.updatemgr.util.SDPreProcessorUtil.handleBackup(SDPreProcessorUtil.java:593)
at com.adventnet.servicedesk.updatemgr.util.SDPreProcessor.preInstallPatch(SDPreProcessor.java:166)
at com.adventnet.servicedesk.updatemgr.util.SDPreProcessor.installPatch(SDPreProcessor.java:66)
at com.adventnet.persistence.DefaultPreProcessor.install(DefaultPreProcessor.java:108)
The error is as follows:
Oct 24, 2018 2:54:14 PM [com.adventnet.tools.update.installer.Unzipper] [SEVERE] : ERRUnexpected Error. Please click View Log>> for more detailsjava.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.adventnet.tools.update.installer.Unzipper.contextPreInstallation(Unzipper.java:319)
at com.adventnet.tools.update.installer.Unzipper.invokePreInstallationClasses(Unzipper.java:138)
at com.adventnet.tools.update.installer.ApplyPatch.installPatch(ApplyPatch.java:273)
at com.adventnet.tools.update.installer.ApplyPatch.run(ApplyPatch.java:223)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.OutOfMemoryError: Java heap space
at java.util.Arrays.copyOf(Unknown Source)
at java.lang.AbstractStringBuilder.expandCapacity(Unknown Source)
at java.lang.AbstractStringBuilder.ensureCapacityInternal(Unknown Source)
at java.lang.AbstractStringBuilder.append(Unknown Source)
at java.lang.StringBuffer.append(Unknown Source)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBackUp.java:1464)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:1235)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:464)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:110)
at com.adventnet.servicedesk.updatemgr.util.SDPreProcessorUtil.handleBackup(SDPreProcessorUtil.java:593)
at com.adventnet.servicedesk.updatemgr.util.SDPreProcessor.preInstallPatch(SDPreProcessor.java:166)
at com.adventnet.servicedesk.updatemgr.util.SDPreProcessor.installPatch(SDPreProcessor.java:66)
at com.adventnet.persistence.DefaultPreProcessor.install(DefaultPreProcessor.java:108)