Hi.

I'm running ServiceDesk Plus Enterprise version 7.5.0 Build 7508 with MSSQL 2008 as backend.

The ServceDesk crash on random occations, and the reason seems to be that the process java.exe is utilizing 100% of the CPU constant.

I've read a couple of entries regarding this here in the forum, but these seems to be old 'tweaks' - it dosent solve my issue.

Please help me :)

The default wrapper.config is this:

# Java Additional Parameters
wrapper.java.additional.1=-server
wrapper.java.additional.2=-Dprogram.name=run.sh
wrapper.java.additional.3=-Djboss.server.type=com.adventnet.j2ee.deployment.system.AdventNetServerImpl
wrapper.java.additional.4=-Dorg.jboss.logging.Log4jService.catchSystemOut=false
wrapper.java.additional.5=-Dorg.jboss.logging.Log4jService.catchSystemErr=false
wrapper.java.additional.6=-Djava.util.logging.manager=com.adventnet.logging.LogManager
wrapper.java.additional.7=-Djava.util.logging.config.file=../server/default/conf/logging.xml
wrapper.java.additional.8=-Djava.util.logging.config.class=com.adventnet.logging.LoggingScanner
wrapper.java.additional.9=-Dlog.dir=../server/default
wrapper.java.additional.10=-Dtier-type=BE
wrapper.java.additional.11=-Dtier-id=BE1
wrapper.java.additional.12=-Ddb.home=../mysql
wrapper.java.additional.13=-Dproduct.home=../
wrapper.java.additional.14=-Dfile.encoding=utf8
wrapper.java.additional.15=-Dsdp.java.gc=false
wrapper.java.additional.16=-Dserver.dir=../
wrapper.java.additional.17=-Duser.language=en
wrapper.java.additional.18=-Duser.region=US