ITIL compliance
I have been evaluating the new version of service desk plus and have noticed a function that is missing (in my eyes anyway).
This is adding documentation to an asset, either by an attachment link, or for completeness, adding a category for documentation that could be linked by a relationship.
This would allow me to keep pdf's etc and the latest config for a switch or router attached to the device.
Is this possible
This is adding documentation to an asset, either by an attachment link, or for completeness, adding a category for documentation that could be linked by a relationship.
This would allow me to keep pdf's etc and the latest config for a switch or router attached to the device.
Is this possible