IT Analytics sync issue

IT Analytics sync issue

Please find the below issue that we are facing once we try to sync to IT Analytics

FAILURE :Not able to get ATKey from Server. 
Please find the root cause referring the logs under SDP_HOME\server\default\log or contact our support servicedeskplus-support@manageengine.com to resolve the problem.

Please report the problem to the system administrator. Support file will have the error trace to analyze the problem and which can be created at Support -> Create Support File.

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