Issues with Powershell and API to 'pickup' a ticket

Issues with Powershell and API to 'pickup' a ticket

I'm trying to use powershell to pickup a ticket, I cant seem to find what the 'Operation_Name' for a pickup is.

I see the documentation here:

Below is an example of how I can retrieve Resolutions using the Operation_Name of 'GET_RESOLUTION'...I guess I'm just looking for the name of the Operation for Picking up a ticket or even assigning to a technician...any help would be appreciated
  1. $ticket =Get-RestTicket -API $api -TicketId $i
  2. $postParams = @{ OPERATION_NAME = 'GET_RESOLUTION'; TECHNICIAN_KEY = $api}

  3. $uri = "https://SERVERNAME/api/v3/requests/$i/resolutions"
  4. $response = Invoke-WebRequest -Uri $URI -Method GET -Body $postParams -UseBasicParsing -erroraction stop