Issues with "Alert Request Owner when the associated Task is closed" notification rule
hello.
I have met some problems with notifications.The notification rule "Alert Request Owner when the associated Task is closed" doesn't work. Installation's version is 7.6.0 and the build was 7608. Because of this issue I have upgraded it to the build 6711, but it does not make sense.
I'm attaching 2 print screens. One is the screen of "notification rules" you can find there that I had checked appropriate rule. And the second screen is a result set of this query - SELECT * FROM notificationcontent WHERE IsEnabled = 1, also here you can see that Notificationtype=Task_Close and Isenable=1
Is there any other options and/or tips and tricks which could help me ?
thanks in advance
I have met some problems with notifications.The notification rule "Alert Request Owner when the associated Task is closed" doesn't work. Installation's version is 7.6.0 and the build was 7608. Because of this issue I have upgraded it to the build 6711, but it does not make sense.
I'm attaching 2 print screens. One is the screen of "notification rules" you can find there that I had checked appropriate rule. And the second screen is a result set of this query - SELECT * FROM notificationcontent WHERE IsEnabled = 1, also here you can see that Notificationtype=Task_Close and Isenable=1
Is there any other options and/or tips and tricks which could help me ?
thanks in advance