issue with the out Office e-mail
Good afternoon team,
I have a problem on our SupportCenter Plus.
If the contact is away, and he put an acknowledgement mail �out office".
When our technician send him a e-mail with Supportcenter for example: " when the request is closed" a new one request is create into SupportCenter.
How can i do for fix this issue?
Thank you in advance for your answer
Ludoconcorde
I have a problem on our SupportCenter Plus.
If the contact is away, and he put an acknowledgement mail �out office".
When our technician send him a e-mail with Supportcenter for example: " when the request is closed" a new one request is create into SupportCenter.
How can i do for fix this issue?
Thank you in advance for your answer
Ludoconcorde