Issue with software assets
We realized the issue when we began creating purchase orders... We must first have the product type and product prior to creating a purchase order for software. Not a problem.
However...
Once we have received that software, installed on a workstation, and do a scan of that workstation, a new software is added (now there are to software items the one that is not scanned & associated to a purchase order, license, and inventory and the scanned version)
This creates an administrative burden. What options for resolution are there?
New to ADSelfService Plus?