Dear Customers,

We're currently experiencing an issue affecting mail sending from the ServiceDesk Plus Cloud application for some customers hosted in our EU data centre.

We recognize the impact this may have on your workflows and sincerely apologize for the inconvenience. Our team is actively working to resolve the issue at the earliest.

We will continue to share updates through this thread.

Thank you for your patience and understanding.

Regards,
ServiceDesk Plus Cloud Support Team