We set the WorkLog mandatory in Request Closing Rules for incidents, so that our technician HAVE to document the work that they have performed.
 
 Often, a request will include 1 or more tasks, and technicians will create worklogs associated with those tasks.
 
The system does not recognize worklogs that are assigned to tasks within a request and will deny the close attempt by a technician, telling him that no worklog exists.
 
 As a workaround, in those situations, the technician has to create a dummy worklog entry straight from the request, not thru a task, in order to close the request. 
 
 Can this be fixed please, so that the system will recognize worklogs that are assigned to tasks within a request and let the technician close the request.
 
 thx in advance.
 
 We hoped that version 9.0 would address this issue, but tested this morning, and issue still present.