Issue regarding department name when creating/altering reque
Hi,
I have a issue, when I create a new request or alter a existing request.
When I start creating a new request, I start typing in the name of the requester in the "requester" field, and shortly after the requesters full name pops up in a dropdown box. I press the "TAB" key, and the requester is selected. However, the department field is not filled.
If I click the "Find requester" button next to the requester field, and locate the requester through the interface, the department field IS filled..
Another ting; if the department field isn't filled out during the request creation process, it isn't possible for me to change the field when I edit the request. I can edit the request, and do what appears to be changing the department name, but when I list the requests, the departments do not show.
I need that function to work, as it is essetial for my statitics.
Does anyone know how to resolve this?
Best regards,
Rasmus
I have a issue, when I create a new request or alter a existing request.
When I start creating a new request, I start typing in the name of the requester in the "requester" field, and shortly after the requesters full name pops up in a dropdown box. I press the "TAB" key, and the requester is selected. However, the department field is not filled.
If I click the "Find requester" button next to the requester field, and locate the requester through the interface, the department field IS filled..
Another ting; if the department field isn't filled out during the request creation process, it isn't possible for me to change the field when I edit the request. I can edit the request, and do what appears to be changing the department name, but when I list the requests, the departments do not show.
I need that function to work, as it is essetial for my statitics.
Does anyone know how to resolve this?
Best regards,
Rasmus